After the initial scanning, the software begins the post-processing of collected data. Small (1 - 2 kB) files are overlooked, the original folder structure becomes corrupted, files saved in the root folder are overlooked, and files so are files that reside in directories with unusually long names. There are several known issues with the software's exFAT scanning capabilities. For example, files are recovered without their original folders, and small files (1 - 2 kB) present in large quantities in the root folder or any subdirectory are never recovered. There are several known issues with the software's FAT32 scanning capabilities. You have to manually press the continue button when the device reconnects. There is no automatic resumption of scanning if the device has been disconnected. The program is always pushing an expensive monthly subscription and doesn't offer the lifetime option, which is available on the official website.
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